Who We Serve
Your Industry is Our Business
Call Center supports businesses of all types and sizes – from Fortune 500 companies to family-owned businesses like ours.
Answering Services for All Industries
Answer Direct is committed to helping businesses succeed. Making sure that your phone is answered and your customers are happy is our #1 job.
We know your business needs are unique and we are focused on customizing our services around your needs. We also give our clients the ability to take advantage of the best practices of what others in your industry are doing.
Our proven process means it us easy to get your answering service started. It also means that you'll start seeing immediate benefits to your business. We give you a way to be available for your customers phone calls 24/7. Your marketing dollars will be maximized when we capture leads for you around the clock.
Answer Direct Call Center works with all sizes and types of businesses. We answer calls for small family businesses like ourselves to Fortune 500 companies. Regardless of your company's size, we can help you. As a family owned and operated company, we know that a hard work ethic and great customer service is universal. We know that you'll love working with us!
Just a Few Services We Offer To Help Grow Your Business
Employee Absentee Reporting Service
Call Center Solutions
Inbound Sales and Order Taking
Automated Messaging Services
Voice Mail Service
Automated Attendant Service
Secure Text Messaging
Web On-Call Scheduling
Client Web Portal
Message Delivery Options
“We have been a client of Cal Johnson Answering Service for nearly 25 years. They’re our second office. They have friendly, responsible folks taking calls from our past, present, and future clients. They do this around the clock never missing a beat. They always relay urgent messages to the proper contact person in our company.
If you have a special project or need you can always pick up the phone and talk to the president and owner, Sharon Campbell, as her door is always open. Simply put, Cal Johnson is an asset to our organization and we consider them part of our team. I highly recommend them to any company, large or small.”